11 unconventional AI prompts content designers aren’t using (but should be)
Discover 11 powerful AI prompts content designers aren’t using that go beyond basic instructions, from vulnerability audits to stakeholder simulation, developed through real-world government AI implementations.
Work-life integration: the Calvinist workaholic’s guide to work-life balance
Work-life integration for purpose-driven professionals: A trauma-informed content specialist explains why balance is the wrong goal when your work spans borders and helps vulnerable people.
AI grief support: a help or a hindrance?
Explore the ethical complexities of AI grief support tools from a trauma-informed design perspective. Learn why technology might bridge gaps in care while recognising the irreplaceable value of human connection in healing from loss.
Mental models in complex services: beyond reflect or rebut
Explore how mental models in content design must account for vulnerability, trauma and cognitive impairment to create truly accessible services that work for all users, including those in crisis.
Invisible career break challenges: when care collides with career at the digital crossroads
A brutally honest account of navigating unplanned career break challenges to care for an elderly parent, revealing the stark reality gap between claimed digital accessibility and actual user experiences.
Government digital inclusion: the UK’s login system examined
Examining UK government digital inclusion challenges through GOV.UK One Login and Assist AI. How these initiatives address barriers for vulnerable users and what we can learn from international alternatives.