Workplace Insights by Adrie van der Luijt
As a Wall Street Journal-quoted former business editor and EA to the Chairman of the Duke of Edinburgh’s Award, I write about workplace trends, technology and career development.
Discover how strategic timing in content design affects user trust, cognitive load and accessibility. Learn when to slow down interfaces to improve credibility and when urgency messaging backfires.
Discover how trauma-informed communication in rejection emails can protect candidates’ mental health while acknowledging the realities of modern hiring processes in today’s challenging job market.
Micro trauma—the accumulated effect of everyday stressors—significantly impairs users’ ability to process information effectively. Learn how trauma-informed content design principles can create more accessible digital experiences that accommodate cognitive limitations caused by stress, anxiety and distraction, helping vulnerable users complete critical tasks when they need support most.
Discover Rembrandt Editor, an innovative tool for creating trauma-informed content that goes beyond basic accessibility. Learn how this free AI assistant helps content designers identify potentially harmful language patterns to create safer digital experiences for vulnerable users.
Government’s plan to extend GOV.UK One Login to council services risks creating new digital barriers for vulnerable residents. Learn how proportionate verification could make local government services more accessible.
Drawing from three decades crafting content for vulnerable audiences, Adrie van der Luijt shares hard-won wisdom on creating trauma-informed content that genuinely works. Beyond academic theory, this practical guide reveals what actually helps people process information during their most difficult moments, based on real projects for the Metropolitan Police Service, Cancer Research UK and Universal Credit.
A review of Rebekah Barry’s “Considerate Content” by a trauma-informed, vulnerability-aware veterian, exploring accessible digital design through the lens of trauma-informed content creation for vulnerable audiences.
Discover 11 powerful AI prompts content designers aren’t using that go beyond basic instructions, from vulnerability audits to stakeholder simulation, developed through real-world government AI implementations.