
Workplace Insights by Adrie van der Luijt
I came across a content design recruitment ad yesterday that left me genuinely wondering if it had been written by someone’s pet. Not because it contained random keyboard smashes (though that might have improved things), but because it demonstrated such a profound misunderstanding of the content design role, recruitment industry standards and basic security clearance requirements that it could only have been crafted by someone with absolutely no knowledge of the field.
Let me introduce you to what I’m now mentally calling “Yorkshire Terrier Recruitment”, a specimen of job market comedy so perfect it deserves museum preservation.
This beauty was posted by an agency with a name that sounds like either a Benson & Hedges cigarette variant or, more likely, two Yorkshire terriers running around their owner’s home office while they cosplay as a content design recruitment professional. Here’s what they’re looking for:
Content Designer – UK WIDE – Remote
This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Content Designer roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in the Public Sector).
Experience for the Content Designer roles:
18mths+ commercial experience in a Content Designer role
GDS experience (Government Digital standards)
SC legible – been in the UK the last 5yrs and not left abroad for more than 28 days on a row in 5yrs
There’s a lot to unpack here, so let’s grab our metaphorical tweezers and examine this specimen more closely.
The job requires “18mths+ commercial experience” yet also demands “GDS experience (Government Digital Standards)”. For the uninitiated, GDS standards were developed specifically for GOV.UK – the government’s website.
So which is it? Commercial experience or government experience? Or are they looking for that sweet spot of candidates who’ve done commercial work that somehow adheres to government standards?
As someone who’s worked on digital projects in both sectors for decades, I can tell you that while some commercial projects do adopt GDS principles because they’re excellent standards for user-centred design, they’re fundamentally developed for government services.
It’s like asking for someone with “supermarket experience” who also has “knowledge of NASA launch protocols”.
And what level of “GDS experience” are they after? Familiarity? Mastery? A vague sense that it exists?
I’ve spent years not just following GDS standards but helping to pioneer and implement them. Does that count as “experience” or am I overqualified?
It gets better. Elsewhere in the full content design recruitment listing (which I’ve spared you from), they helpfully define GDS as “Global Distribution Systems”, which is completely wrong. It’s Government Digital Service.
This basic error suggests whoever wrote this has never actually worked with anyone who does the job they’re recruiting for.
But my favourite bit is the “SC legible” requirement. First, it’s “eligible”, not “legible” (unless they’re worried about your handwriting). Second, the way they’ve described the requirements is simply incorrect.
I’m pretty sure that SC (Security Check) clearance does have residency requirements, but they don’t automatically exclude someone who’s spent more than 28 consecutive days abroad in the last five years.
If they did, everyone who worked remotely from another country during lockdown – with their employer’s blessing – would be disqualified.
Including me.
Five years ago, as French borders were about to close during the COVID-19 pandemic, I made a dash from Somerset to our home in France. From there, I continued leading the development of two counter-fraud tools for government COVID-19 grants for the Cabinet Office, projects that Downing Street later called “star performers in the government’s COVID-19 response”.
All while being abroad for considerably more than 28 days, with the Cabinet Office’s full knowledge and approval.
After lockdown, I created the national drink and needle spiking advice and information service for Police.uk, the national policing portal used by 81% of police forces in England and Wales. That was an SC cleared job that I was allowed to conduct from France.
Both projects saw me on daily video calls with my team from sunny France, often with vineyards in the background. We held virtual team drinks where we admired the sunset from my roof terrace.
I wasn’t exactly trying to rub the noses in it of poor colleagues stuck indoors in rainy Croydon, but it was commonly known and accepted – and I wasn’t the only one on the team in the same situation.
If I had the government client’s permission to do SC cleared work from abroad, how are you going to tell me now that this means I’m no longer ‘legible’ for security clearance?
This kind of slipshod content design recruitment isn’t just annoying; it’s actively harmful to both employers and job seekers.
For employers, these poorly drafted job specs:
For job seekers, particularly those new to the field or returning after a break:
Whether you’re a highly experienced professional or just starting your career, you deserve job listings that make sense, accurately reflect the role and don’t exclude qualified candidates based on incorrect information.
And if you’re a recruitment agency struggling with specialist roles, please give those Yorkshire terriers a break from recruitment writing duties. Or at the very least, buy them a copy of the GDS Content Design Manual.
Everyone would benefit: employers would get better candidates, job seekers would waste less time and those terriers could go back to their true calling: chasing squirrels in the garden rather than chasing impossible candidate combinations.
Next week’s blog: “Why ‘ninja’, ‘rockstar’, and ‘guru’ should be banned from job descriptions – unless you’re actually recruiting for a circus.”
Adrie van der Luijt is CEO of Trauma-Informed Content Consulting. Kristina Halvorson, CEO of Brain Traffic and Button Events, has praised his “outstanding work” on trauma-informed content and AI.
Adrie advises organisations on ethical content frameworks that acknowledge human vulnerability whilst upholding dignity. His work includes projects for the Cabinet Office, Cancer Research UK, the Metropolitan Police Service and Universal Credit.