Navigating the AI revolution: a personal guide for Executive Assistants
Navigating the AI revolution with a personal guide for Executive Assistants, Personal Assistants, Senior Secretaries and other management support professionals.
Your organisation
Organisations love to pretend they’re rational entities, but they’re actually complex human systems with all the messiness that implies. After working with everything from tiny startups to vast government departments, I’ve learned that what’s written in the org chart rarely reflects how things actually work.
The invisible networks of influence, unspoken cultural norms and shadow hierarchies often matter more than formal reporting lines. These posts explore how to navigate the reality of organisational life rather than the sanitised version in the employee handbook.
You’ll find practical approaches to understanding power dynamics, managing stakeholder relationships and getting things done in environments where the official process is often the least effective route.
AI in the workplace
The AI content paradox: managing client expectations in an era of automated creativity
Managing client expectations has become more challenging for freelance content designers and strategists in the AI era. Learn how content professionals can navigate pricing pressures and communicate their value when clients think AI can replace expertise. Discover strategies for sustainable content design in a rapidly evolving industry.
Workplace trends
The final verdict: AI’s revolution of the mid-tier knowledge worker career
We’re witnessing the end of the traditional mid-tier knowledge worker career. It’s an opportunity to redefine professional value in more uniquely human terms.
The AI reality gap: what’s really happening with AI in the workplace
AI in the workplace promises revolutionary transformation, yet management support professionals are caught in a reality gap, simultaneously told AI mastery is essential whilst facing substantial organisational barriers that prevent actual adoption.
How I can help your organisation
Keynote speaking
I’ve spent decades navigating organisational dysfunction so your teams don’t have to. My keynotes cut through corporate nonsense with practical insights on everything from digital transformation to workplace mental health. I bring humour, brutal honesty and actual solutions rather than motivational platitudes. Audiences leave with tangible approaches they can implement immediately.
Training
My training sessions blend thirty years of hard-won experience with evidence-based techniques that actually work in messy real-world organisations. Whether it’s content design, leadership communication or AI integration, I focus on practical skills your team can apply immediately. No theoretical frameworks or pointless role plays, just honest guidance on navigating complex workplace challenges.
Private coaching
Sometimes you need someone who tells you the uncomfortable truths about your organisation or career that colleagues won’t. My in-person and online coaching for teams and individuals combines supportive guidance with the direct feedback often missing in professional development. I’ve helped executives, rising leaders and teams break through entrenched patterns and develop strategies that acknowledge workplace realities rather than ignoring them.
