The evolution of executive support: beyond the trendy job titles
Executive support has evolved dramatically since the 90s. But what are the real changes behind the trendy job titles?
Workplace articles
As a Wall Street Journal-quoted former business editor and EA to the Chairman of the Duke of Edinburgh’s Award, I write about workplace trends, technology and career development.
Executive Assistant wellbeing: a trauma-informed approach
Executive Assistant wellbeing starts with a trauma-informed approach to looking after ourselves. Pushing ourselves to be perfect combined with daily contact with emotionally charged information and events can result in burnout.
The disappearing act: management support in today’s healthcare sector
Management support in the healthcare sector is facing a dilemma. There is as growing realisation of its importance, but also underfunding and a lack of qualified candidates.
The EA echo chamber: are we asking the right questions?
The EA echo chamber is full of writers, speakers and trainers telling us how to thrive in the workplace. Are there any collective blind spots, any gaps? Can a new trainer or speaker really still add value?
Authenticity in an AI-driven world
Authencity is key for Executive Assistants in an AI-driven world. Executives don’t want a flawless automaton. They want someone who understands the unspoken context, who can read the room, who knows when to push back and when to step in. They want someone real.
The PA Show 2025: a return to my roots
The PA Show Spring 2025 in London offers the perfect opportunity to quietly observe, reconnect and absorb the current landscape.
Virtual Assistants
Virtual assistants are not some separate breed of admin professionals. They are executive assistants, office managers and skilled administrators who happen to be running their own businesses.
The strength in being an outsider
The most effective EAs I’ve known aren’t those who fit perfectly into expected patterns. They’re the ones who bring their whole selves to the role, including the perspectives gained from sometimes feeling like they don’t entirely belong.