EA training is having the wrong conversation
Is most of current training teaching Executive Assistants to be prepared for the future – or merely showing them how to use AI tools better?
Workplace articles
As a Wall Street Journal-quoted former business editor and EA to the Chairman of the Duke of Edinburgh’s Award, I write about workplace trends, technology and career development.
The AI-resilient EA
If AI is taking over administrative tasks, where should EAs focus their energy? The answer lies in developing strategic, commercially valuable skills that make them indispensable.
AI in public services
The UK government’s recent partnership with Anthropic to integrate AI into public services raises a familiar question: will AI replace human professionals, or will it enhance their expertise?
Passion with purpose
Passion for your work should never mean accepting less – less pay, less recognition, or less career growth. Management support professionals bring critical skills to their organisations, and that value should be acknowledged.
Foreswunk durch Technik
If you’ve ever found yourself staring at a shiny new piece of technology and feeling utterly ‘foreswunk durch Technik’ – exhausted before even starting – you’re not alone.
Understanding user needs in a changing world
AI is just the latest major transformation in the workplace. But AI doesn’t define user needs – people do.
Are you ready for the AI shift?
The rise of AI is not a threat; it’s an opportunity. To stay relevant, professionals must upskill, build AI literacy, and redefine their roles. Those who do will be more valuable than ever in the AI-driven workplace.
Say cheese
Google’s Super Bowl ad for its Gemini AI was meant to impress. Instead, it became a cautionary tale. The ad showcased Gemini identifying objects, including Dutch Gouda cheese—but it got key details wrong. It took cheese enthusiasts just hours to spot the inaccuracies, forcing Google to edit the ad post-launch.