Five years since lockdown: a reflection on remote work
Remote working was the norm during the Covid lockdown, so why are many employers now forcing workers back to the office?
Workplace articles
As a Wall Street Journal-quoted former business editor and EA to the Chairman of the Duke of Edinburgh’s Award, I write about workplace trends, technology and career development.
Virtual Assistants and the Great Disconnect: Moving beyond task execution
Virtual assistants marketing themselves as handlers of “tedious tasks” face a reckoning as AI advances. This disconnect reveals a broader failure to recognise how support roles are evolving. As the transactional model becomes obsolete, VAs must reimagine their value beyond task execution to remain relevant in tomorrow’s workplace.
‘Strategic’ is not a self-awarded title: what real strategic content work looks like
True content strategy works at a higher level from that of most self-proclaimed strategists who merely make existing content perform incrementally better.
The uncomfortable truth: AI is already making copywriters obsolete
AI isn’t coming for copywriters’ jobs in some hypothetical future. The question isn’t whether this change will happen, but what you’ll do now that it has.
The sideways career move: when “promotion” isn’t what you really want
A career move can be sideways, diagonal or into territories that aren’t on any organisational chart. The most successful career move isn’t always up.
The architect, not the assistant: why job titles are holding back management support professionals
Job titles in management support often mask the real strategic responsibilities we have taken on, suggesting that we are merely assisting rather than proactively shaping the workplace.
Beyond “Just be more strategic”: why most executive assistant career development training misses the point
Executive assistant career development has been stuck in the ‘strategic partnership’ narrative for decades. Discover why this model fails EAs.
The AI reality gap: what’s really happening with AI in the workplace
AI in the workplace promises revolutionary transformation, yet management support professionals are caught in a reality gap, simultaneously told AI mastery is essential whilst facing substantial organisational barriers that prevent actual adoption.