Workplace Insights by Adrie van der Luijt
As a Wall Street Journal-quoted former business editor and EA to the Chairman of the Duke of Edinburgh’s Award, I write about workplace trends, technology and career development.
Discover proven AI implementation strategy approaches that deliver genuine business value by focusing on user needs. Learn why most AI implementation strategies fail and how to develop a successful AI implementation roadmap that solves real problems.
Are deepfakes a genuine threat to UK government services? A former insider examines how Universal Credit, GOV.UK One Login and other systems might be vulnerable – with surprising conclusions about where the real risks lie.
The UK contract market in 2025 faces unprecedented challenges: shrinking roles, falling rates, and fierce competition. This in-depth analysis explores how IR35, economic pressures, and shifting hiring trends are reshaping opportunities for contractors—and why these changes matter for every UK professional navigating the future of work.
A brutally honest account of navigating unplanned career break challenges to care for an elderly parent, revealing the stark reality gap between claimed digital accessibility and actual user experiences.
Examining UK government digital inclusion challenges through GOV.UK One Login and Assist AI. How these initiatives address barriers for vulnerable users and what we can learn from international alternatives.
Digital inclusion remains an urgent challenge as vulnerable and elderly users face complex barriers to essential services. Learn five strategies for creating truly accessible systems and why AI alone won’t solve these fundamental problems.
Despite decades of digital transformation promises, human customer service interactions have grown by 2% annually. Discover why customer service AI consistently fails to replace human connection and the ethical questions this raises.
A content designer explores the critical gap between GDS’s focus on AI implementation and the essential considerations for creating positive AI citizen experiences in government services.